PIONX ARCHITECTURE INTELLIGENCE

Refunds and cancellations.

Refund and cancellation information for PIONX AI credits and subscription purchases.

Last updated: October 2026.

Failed render protection

Where the platform reserves credits for a render and the server records a terminal provider failure, the render workflow is designed to return the reserved credits automatically.

Purchases

Eligibility for monetary refunds depends on the payment method, purchased product, local law and whether credits or services have already been consumed. The final checkout terms take priority.

Cancellation

If recurring billing is offered, the account interface must clearly show renewal status and available cancellation controls. Confirm the final payment-provider behavior before launch.